Betting is for fun — that's what Khela Khela believes. On this page you'll find responsible gaming tools, warning signs to watch for, and guidance on where to get help.
Betting is entertainment, but when it gets out of control it can become a real problem. Responsible gaming means knowing your limits, sticking to a budget, and never letting betting overshadow everything else in your life.
At Khela Khela, we believe every user can enjoy betting mindfully and responsibly — as long as a few simple principles are followed. Our platform offers a range of tools to help you stay in control.
Remember — betting is never a reliable source of income. Never bet with money you can't afford to lose. That's the core principle of responsible betting.
Khela Khela's responsible gaming tools are completely free and can be activated directly from your account.
Don't think of betting as a way to earn money. It's entertainment — like watching a movie or a match.
Set a fixed amount to spend on betting each week or month — and stick to it.
"Chasing losses" — placing bigger bets after a loss to try to win back money — is the most dangerous habit of all.
Take regular breaks instead of betting for long stretches at a time. It keeps your decision-making sharp.
Reach out without hesitation. Khela Khela is always here for you.
These tools can be activated at any time from your account settings
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one takes 72 hours to apply.
Decide in advance the maximum amount you're willing to place on a single bet. It's the best way to keep the temptation of big bets in check.
Set a limit on how long you can use the platform in one session. Once the time is up, you'll be logged out automatically and sent a reminder.
Pause betting for 1 day, 1 week, or 1 month. Your account stays active during this period, but placing bets will not be allowed.
You can exclude yourself from the platform for anywhere between 6 months and 5 years. No exceptions or early reactivations are possible during this period.
You'll receive pop-up notifications at regular intervals — a summary of how long you've been playing and how much you've won or lost.
Log in to your account to activate any of these tools, then "Account Settings → Responsible Gaming" Go to the section. Activating any tool is instant and completely free.
If you are unable to access your account settings, please contact us directly Help Centre's to let us know. Our team is available 24/7 to help.
Signs that your betting may be becoming a problem
If two or more of the signs above apply to you, please Help Centre Reach out. It is not a sign of weakness — it takes real courage.
Answer the following questions honestly
Your betting habits appear to be under control. Even so, stay vigilant and make use of our tools.
Based on your answers, it seems betting may be becoming a problem. Please reach out to us Help Centre Contact Us.
Build these habits to keep betting enjoyable at all times
You don't have to face problems alone
24/7 support is available in Bengali. For any questions or concerns about responsible gaming, contact us directly through Help Centre Contact Us.
If you feel your betting is becoming a problem, Help Centre Let us know. We will help you temporarily suspend your account right away.
You can download a detailed report of all your betting activity and transactions at any time. A useful way to understand your own habits.
If you'd like to speak with a specialist about a betting problem, Help Centre let us know. We can point you in the right direction. All conversations are completely confidential.
Khela Khela strictly enforces an 18+ policy. Betting by minors is completely prohibited and harmful.
Age is verified at registration, and a national ID is required to confirm your age before any withdrawal. Accounts registered with false information will be permanently closed.
If there are children or teenagers in your household, keep your device and account details secure. Consider using parental control software where needed.
Age-related information is required at registration, and verification may be requested at any time.
Before your first withdrawal, you will need to verify your age and identity using your NID or passport.
Additional verification may be requested at any time if suspicious activity is detected.
Any account found to belong to a minor will be permanently closed without prior notice.
Use Khela Khela's protection tools to bet responsibly and enjoy the experience — just like 2.5 million+ people across Bangladesh.
For players aged 18 and above only. Please play responsibly.